Hello Lingua Luminum 

Please try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616

Then try to reactivate it and let me know if any issues. 

Thank you,
Sorin

Hi Sorin,

I have reset the license as instructed in the article, and I can still only use one of the activations. The problem was not solved. Anything else to check/try?

Thanks

Hello Lingua Luminum 

Once you will use the available activation then you can reset the other one, if necessary, and activate it again. 

Thank you,

Sorin

Thanks, now it worked out (or I may have done it wrong in the first place). Now the issue is fixed. Thanks again for your prompt support.