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I cannot use Trados all of sudden, and my account shows "You have no licenses". My license is perpetual. I'm in an urgent situation here. What happened? What should I do? Please reply ASAP.
RWS Community
I cannot use Trados all of sudden, and my account shows "You have no licenses". My license is perpetual. I'm in an urgent situation here. What happened? What should I do? Please reply ASAP.
I hope this has been solved already. Please confirm if you still need assistance?
Paul Filkin | RWS
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Paul, I have the same issue since this morning. All my licenses disappeared from my account, and the situation is not solved yet. Could you help me please?
Hi Paul, I have the same issue since this morning. All my licenses disappeared from my account, and the situation is not solved yet. Could you help me please?
You must create a new thread for your problem, explaining what version of Trados Studio use and what the symptoms are of your problem. We have an automated ticketing feature in the community and I can only create a case for Jinseong if I use it here since you didn't create the thread.
We missed this one from Jinseong because he posted into the wrong forum and it was missed.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks, I did, here it is: community.rws.com/.../licenses-gone-from-rws-account
