I'm the administrator for our group of 3 Translators, we upgrade from 2019 - 2022 on Studios.
I was able to deactivate and activate my license, but my coworkers licences are not deactivating.
Could someone help us to deactivate their 2019 studios licences?
Thank you
José Muñoz
Jose Munoz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00779239 .
Jose Munoz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00779239 .
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