• State Verified Answer
  • Replies 4 replies
  • Subscribers 295 subscribers
  • Views 1820 views
  • Users 0 members are here
Options

Migration issues

Cecilia Avanceña Villasol

I watched the recent proz.com event but did not make any move to upgrade since I was having capacity problems, running on an old OS and seriously having to migrate. Now that I have the new computer online, I would like to know how I can recover my Studio 2011 license and upgrade to 2015. I understand installation varies with the OS, which was why I didn't do it earlier.
Rate translation
×
Suggest better translation
×
Parents
  • 0

    Cecilia

    Installation is very easy and does not depend on your OS. You simply need to download the installer from the Download area of your customer account and then execute it.
    There are two installers: one for Studio 2015 and one for Multiterm Desktop 2015.
    You can install them one after the other. I usually install Multiterm first and then Studio, but it doesn't really matter.
    Once you have installed Studio 2015, you may use it for 30 days with all the features. After these 30 days, you'll need to enter your license number, which means that you will need to click on "Upgrades available" in your customer account and upgrade your current license to 2015.

    Walter
  • 0 in reply to Walter Blaser
    Doesn't this mean I first have to deactivate my license for the old computer? I tried that on the new machine prior to downloading and couldn't -- I no longer have the old computer.
  • 0 in reply to Cecilia Avanceña Villasol
    Cecilia

    Yes, you should always return a license before you get rid of a computer or reinstall Windows on it, otherwise your non-returned license is lost.
    However, in your situation as the upgrade will anyway disable your previous license, you don't need to do this anymore.
    Simply go to your customer account and do the upgrade as I explained in my first post. This will give you the license code for Studio 2015.
    Walter
Reply
  • 0 in reply to Cecilia Avanceña Villasol
    Cecilia

    Yes, you should always return a license before you get rid of a computer or reinstall Windows on it, otherwise your non-returned license is lost.
    However, in your situation as the upgrade will anyway disable your previous license, you don't need to do this anymore.
    Simply go to your customer account and do the upgrade as I explained in my first post. This will give you the license code for Studio 2015.
    Walter
Children