Am trying to transfer my Trados 2019 to a new laptop and cannot seem to get any desactivation or activation code. I have also tried offline desactivation/activation and nothing seems to happen. Please advise as I am unsure what to do next!
Veronique Bergeron We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00780357 .
Paul Filkin | RWS
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