Setup did ot completye, Setup has detected a different version of this product already installed

Question

Hi, 
 
 I have downloaded a trial version of Trados 2022 because I kept running into error message in Trados 2021. 
 With the help of the helpdesk, I solved the errors in Trados 2021, so I wanted to uninstall Trados 2022. 
 
 I have uninstalled Trados 2022 with the program Wise Uninstaller, all went as expected. 
 I then wanted to reinstall Trados 2021. When running the installation wizard, I got following error message:

I now have both versions if Trados uninstalled, they have both disappeared from my list with programs. However, I still get the above message when I try and install Trados 2021. 
 Can you please help me uninstall Trados 2022 and get Trados 2021 working again?

Sorin Perta · Answer

Hello Ymkje Kuipers 
 If Studio 2022 doesn`t appear in Control Panel anymore then it means it`s already uninstalled. 
 For Studio 2021 please download the latest version from the following link and then try to install it: https://downloadcentercdn.sdl.com/TP/Trados/T2021/CUs/SR2_CU12/TradosStudio2021_SR2_CU12_9338.zip 
 Thank you, 
 Sorin

Trados Portfolio > 2. Licensing and Installation

Setup did ot completye, Setup has detected a different version of this product already installed