Hi there,
I'm having problems reactivating my Trados Studio 2022 license.
I first couldn't deactivate it online, so one of my collegues did it offline for me. But now, I'm having trouble reactivating the licence. I keep receiving the following message 'Could not activate this license. An error occured while requesting a license. Click Retry to try again'.
Could somebody help me, please?
Thank you very much in advance !
Diane Van de Velde We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00783653 .
Diane Van de Velde We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00783653 .
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