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I have a Language Cloud Subscription through the University of Magdeburg. When I try to reactivate Trados Studio 2021, it doesn't seem to connect to the server?? I don't know what I'm doing wrong; can you please help?
RWS Community
I have a Language Cloud Subscription through the University of Magdeburg. When I try to reactivate Trados Studio 2021, it doesn't seem to connect to the server?? I don't know what I'm doing wrong; can you please help?
Leonie Salomon We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00794557 .
Leonie Salomon We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00794557 .