Dear every body,
I was having problems with my laptop and Windows 11 was installed. But I did not deactivate my trados 2021 license before the installation of Windows 11.
Now, I'm trying to deactivate 1 user of my license in my SDL-account, so that I can re-install/install on the new laptop, but that is not possible.
Could you please advice me how to proceed to re-install Trados?
Thanks in advance for your answer.
Elisabeth
Elisabeth Van de Wiele We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00798854 .
Elisa Maxim| RWS Group
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