Dear every body,
I was having problems with my laptop and Windows 11 was installed. But I did not deactivate my trados 2021 license before the installation of Windows 11.
Now, I'm trying to deactivate 1 user of my license in my SDL-account, so that I can re-install/install on the new laptop, but that is not possible.
Could you please advice me how to proceed to re-install Trados?
Thanks in advance for your answer.
Elisabeth
Elisabeth Van de Wiele We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00798854 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Elisabeth Van de Wiele We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00798854 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Translate
