Dear Support,
I need help to deactivate my license so I can transfer my Studio 2019 from my old Windows 7 to my new PC with Windows 11. I tried deactivating online which didn't work. Then I requested offline deactivation but I keep getting an error message. I would greatly appreciate if you could assist me through the process.
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SDL Trados Studio 2019 Freelance Plus
Many thanks
Erika C Nagy
Erika Csilla Nagy We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00798911 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Erika Csilla Nagy We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00798911 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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