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Hello.,
I erroneously forgot to deactivate my licence for Trados Studio 2019 before restoring my PC. Now it doesn't work any more. Can you please helpp me?
Thanks in advance, Christoph
RWS Community
Hello.,
I erroneously forgot to deactivate my licence for Trados Studio 2019 before restoring my PC. Now it doesn't work any more. Can you please helpp me?
Thanks in advance, Christoph
Christoph Nöthlings We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00799678 .
Many thanks, Sorin. Seeing that so many other customers have had the same issue, I hope this won't take 48 hrs. It would be much appreciated if you could give a hint how to solve the problem myself.
