Christoph Nöthlings We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00799678 .

Christoph Nöthlings We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00799678 .

Many thanks, Sorin. Seeing that so many other customers have had the same issue, I hope this won't take 48 hrs. It would be much appreciated if you could give a hint how to solve the problem myself.