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Help! I had to take my PC to a technical service and reinstall due to a virus and now I am unable to connect my Trados license. Can you please help?
RWS Community
Help! I had to take my PC to a technical service and reinstall due to a virus and now I am unable to connect my Trados license. Can you please help?
Scheherezade Surià López We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00800020 .
Elisa Maxim| RWS Group
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Thank you. Every time I try to deactivate on the trados page, it crashes. It is very frustrating :(
The message I get when I type the license code, in Spanish, is this one: 
It's SDL Trados Studio 2015 Freelance, by the way.
