Hi,

moving my sdl studio 2017 to my new computer

Subject: cannot deactivate my sdl studio 2017 license eighter online/offline nor reset it

Online:

I could not deactivate my sdl studio 2017 license online-> doesn't work

Error message on online deactivation:

Deactivation failed. Could not revoke this license – Internal error, please contact your administrator.

Offline: 

Then I tried many times to deactivate my license offline on my rws account --> doesn't work

Error message: An error has occurred

Reset: I also tried many times to reset my license on my rws account --> doesn't work

Error message: An error has occurred

I would be grateful for any help.