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I have Trados Studio 2017 installed on a laptop which hard disk crashed and was replaced. I'm trying to 'free' my licences to install Trados on another laptop, but receiving error. How can I proceed with this?
RWS Community
I have Trados Studio 2017 installed on a laptop which hard disk crashed and was replaced. I'm trying to 'free' my licences to install Trados on another laptop, but receiving error. How can I proceed with this?
Joanna Tkacz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00804243 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Joanna Tkacz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00804243 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you! Really appreciate your help.