URGENT - I can't access to the license page

Question

Hi! I'm trying to access the "LICENSES & SUBSCRIPTIONS" page to get one of my available licenses and the page never loads. I've tried on different computers and using different browsers and still the same. Please help, thanks!

Sorin Perta · Accepted Answer

Hello Aldinair Oliveira Fragnul 
 There`s a general issue with the licenses display in the accounts. This is currently investigated by our Development team and it will be fixed as soon as possible. Thank you, Sorin

Ana-Loredana Gabur · Answer

Aldinair Oliveira Fragnul We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00806571 .

Trados Portfolio > 2. Licensing and Installation

URGENT - I can't access to the license page

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