I just bought a new laptop and installed the Trados 2022.
but when I open the Trados error message 'Sdl.Desktop.Platform.CommandBars.IActionService' cannot start the service’ shows up.
can you help me with this problem? it's urgent!
Thank you.
Try resetting Studio. To do this just close Trados Studio and then rename this folder:
c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio17\
to c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio17_old\
If you can't find this folder then you need to unhide your hidden files/folders:
Then restart Trados Studio and see if that helped.
Paul Filkin | RWS
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Dear Paul,
I did as you said, but it’s not working.
Still the same issue appears.
Pls help me.
Yours sincerely,
Jenn Seo
Hyunjung Seo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00806386 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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