reinstallation after PC reset

Question

Hallo everybody, 
 I have a Trados Professional Network license. Recently I had to reset a PC and now I have to istall Trados again on that PC (which is not the server). 
 Can you kindly remind me the procedure? 
 
 Thanks, 
 Serena Valentino

Sorin Perta · Answer

Hello Serena Valentino 
 You can download and install Studio from this link: https://downloadcentercdn.sdl.com/TP/Trados/T2021/CUs/SR2_CU12/TradosStudio2021_SR2_CU12_9338.zip 
 After Studio is installed, lick on Activate > Alternative activation options > Use a license server > type the server name where the license is activated> click "Activate". 
 Thank you, 
 Sorin

Sorin Perta · Answer

Hello Serena Valentino 
 I don`t think that the issue is caused by the projects.xml file so if you can, recover it from Recycle bin. 
 In this case I think that the issue is caused by an outdated version of License Manager installed on the server. Please download and install this version (it is not necessary to uninstall the previous one or to deactivate / reactivate the license): https://downloadcentercdn.sdl.com/tp/Trados/T2022/Licensing/SR2_CU10/LicenseServerManager17.0.134.exe 
 More details in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000018693 
 Thank you, 
 Sorin

Sorin Perta · Answer

Hello Serena Valentino 
 In this case try to rename the projects.xml file to old_projects.xml. If it works then just reopen the projects in Studio. 
 Thank you, 
 Sorin

Sorin Perta · Answer

Serena Valentino We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00809341 .

Trados Portfolio > 2. Licensing and Installation

reinstallation after PC reset