Uninstall/reinstall problems Trados Studio 2021

Hi all,

All started when I tried to open a Studio package which triggered a cryptic error message. Several unsuccessful trials later, I decided to uninstall and reinstall Studio again. After having deactivated the software, I tried to uninstall it which also resulted in an error message. I then followed other advice saying that I had to uninstall the software manually, which I did, but probably did not catch every detail. Now I am stuck: I cannot reinstall the program as this triggers another error message, and I do not know how to proceed from here.

Can you help?

Best regardsError message in Trados Studio stating 'The access to the path 'D:...SDL Trados StudioProjects...' is denied'.Installation error message for Trados Studio 2021 SR2 indicating a different version of the product is already installed.Pop-up error message during Trados Studio setup stating 'Setup has detected a higher version of this product already installed.'



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[edited by: Trados AI at 2:12 PM (GMT 0) on 4 Mar 2024]
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