Error 1603 while updating Studio 2021 SP2 Freelance Plus

Question

After rollback Studio 2021 disappeared from my PC. Fortunately I still have Studio 2019 working. But I want my Studio 2021 back. 
 Rainer Schamberger

Elisa Maxim · Accepted Answer

Rainer Louis Schamberger We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00811011 .

Sorin Perta · Answer

Hello Rainer Louis Schamberger 
 Yes, that`s the most recent version for Studio 2021. 
 Thank you, 
 Sorin

Virgil Fodor · Answer

Hi Rainer, I am dealing with your case (00811011) . I suggested a manual installation as per the article : https://gateway.sdl.com/apex/communityknowledge?articleName=000013220 . and if this is not resolving the issue, I will be happy to have a remote session with your to see how we can resolve the problem. The email address we have on your account is rainerpg@alice.it . Is this the correct one or you are using a different one? 
 Thank you! 
 Best regards, 
 Virgil

Trados Portfolio > 2. Licensing and Installation

Error 1603 while updating Studio 2021 SP2 Freelance Plus