Hello,
I bought an upgrade to Studio 2022 but got no activation code. The only thing I get in my account is this:

Could you please help?
Many thanks!
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[edited by: Trados AI at 2:14 PM (GMT 0) on 4 Mar 2024]

Hello,
I bought an upgrade to Studio 2022 but got no activation code. The only thing I get in my account is this:

Could you please help?
Many thanks!

I have noticed you purchase a new subscription Trados Studio Freelance L1 - 12 month subscription and not an upgrade. If you intended to purchase an upgrade from trados studio 2021 to 2022 trados studio please reach out to us via email to trados at rws dot com or via live chat .
Best regards,
Loredana
Dear Sorin, dear Loredana,
It does work via Subscription but I'd prefer a "regular" update, so I'll contact you via email right now, many thanks for your help
Best regards,
Marion
Dear Sorin, dear Loredana,
It does work via Subscription but I'd prefer a "regular" update, so I'll contact you via email right now, many thanks for your help
Best regards,
Marion