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Hello,
I would like to deactivate my license on my old computer (which crashed and which I can't use anymore) in order to activate it on my new computer.
How should I proceed?
By advance, thank you !
RWS Community
Hello,
I would like to deactivate my license on my old computer (which crashed and which I can't use anymore) in order to activate it on my new computer.
How should I proceed?
By advance, thank you !
Céline Molnar We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00812726 .
Céline Molnar We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00812726 .