I am unable to deactive my Trados Studuis 2021 (offline, as I am unable to turn on the computer Trados was installed on).
I am unable to reset my license.
Everything gives me errors.
It says an error occured, and to reload/refresh.
Same thing.
And then it says if I am having issues using the 'reset license' option, please click here to log a case with Support.
I click on it, and it tells me to log in again.
I log in, and repeat the SAME PROCESS.
OVER AND OVER AND OVER.
WHAT DO I DO....
kay hur We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00813151 .
kay hur We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00813151 .
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