At the end of the process of creating the return package I get the message "Der Prozess kann nicht auf die Dateien zugreifen, weil sie von einem anderen Prozess verwendet werden". After closing thiis message, another message pops up "Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt"
Adelheid-Sophia Werzmirzowsky We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00813991 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Adelheid-Sophia Werzmirzowsky We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00813991 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
What must I do to log a support case?
What must I do to log a support case?
Nothing. I already did this...
We will be pleased to help you with this problem so have logged a support case on your behalf.
Just wait until you are contacted by email. The support team will contact you at the same address you used in this community.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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