Hello!
I am being forced to reinstall Windows on my notebook, therefore I deactivated my license offline.
Upon checking my licenses, I now see that there are no licenses available, whereas there should be two, since I was using online one.
I am planning to reinstall Windows and Trados this afternoon.
Could you kindly RESET my licenses?
Thanks for your support!
I removed some stuff from your post .... please pay attention to this:
You just shared it with potentially thousands of users.
Paul Filkin | RWS
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You've done the courses and still need to go a little further, or still not clear?
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Sergio B We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00814796 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Dear Paul, that indeed lacked attention from my side. I thank you for your action.
Thanks!
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