I need to transfer one of my two Studio 2109 licenses from my laptop to a new desktop I bought but I am unable to do so. Neither the Deactivate button nor the Deactivate offline procedure works (error when trying to generate the certificate).
Can you please reset one of my two Studio 2109 licenses?
Roberto Crivello
robertocrivello@gmail.com
Roberto Crivello We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00815834 .
Roberto Crivello We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00815834 .
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