Hello,
I bought a new PC and wish to migrate my Trados Studio 2019 Freelance Edition to the new PC.
Unfortunately, I can't deactivate the license on my old PC, I tried on-line and off-line.
I also tried to reset my license, but it won't work either.
What to do ???
Thank you for any help you might be able to provide,
Marc
Marc Vansteenberge We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00817254 .
Thank you Sorin, my problem was loved within an hour! Great service.
Kind regards,
Marc
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