I can't deactivate my license on-line nor off-line

Hello,

I bought a new PC and wish to migrate my Trados Studio 2019 Freelance Edition to the new PC.
Unfortunately, I can't deactivate the license on my old PC, I tried on-line and off-line.

I also tried to reset my license, but it won't work either.

What to do ???

Thank you for any help you might be able to provide,
Marc

emoji
Parents Reply Children
No Data