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Hi,
Can you please help to reactivate my v 2021?
Also, I was using also version 2015 until yesterday evening, but it is not working as well, requiring a re-installation, which was not successful.
Many thanks
José Gomes
RWS Community
Hi,
Can you please help to reactivate my v 2021?
Also, I was using also version 2015 until yesterday evening, but it is not working as well, requiring a re-installation, which was not successful.
Many thanks
José Gomes
Jose Gomes We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00817464 .
Jose Gomes We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00817464 .
Hi Ana,
I tried to reset online, but the site shows this error.
An email has been sent to support to inform them of the error.
Please try reloading / refreshing this page.
Pls check it asap.
Tks!
Dear Ana,
I hope this finds you well.
I am still waiting an answer to solve the problem to reactive v 2021!
I have bee sending message to the support, but no answers so far!
Can you please help?
Kind regards
José
