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Hi,
Can you please help to reactivate my v 2021?
Also, I was using also version 2015 until yesterday evening, but it is not working as well, requiring a re-installation, which was not successful.
Many thanks
José Gomes
RWS Community
Hi,
Can you please help to reactivate my v 2021?
Also, I was using also version 2015 until yesterday evening, but it is not working as well, requiring a re-installation, which was not successful.
Many thanks
José Gomes
Jose Gomes We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00817464 .
Hi Ana,
I tried to reset online, but the site shows this error.
An email has been sent to support to inform them of the error.
Please try reloading / refreshing this page.
Pls check it asap.
Tks!
Dear Ana,
I hope this finds you well.
I am still waiting an answer to solve the problem to reactive v 2021!
I have bee sending message to the support, but no answers so far!
Can you please help?
Kind regards
José
Case 00817464 on Gateway has been resolved after following the steps from this article (workaround 1):
