Hi,
I am using Trados Studio 2021 Freelance so I have 2 licenses. At the moment I am using one of them, for work, and I had activated the other one on another PC that I do not use for a long time. I would like to deactivate this last one to activate it later.
I have tried doing it from my RWS account, clicking on "Reset license" but I get an error message.... Can you help me?
Thank you,
Inês Soares
Inês Ortigão We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00819588 .
Elisa Maxim| RWS Group
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