Hi,
I am using Trados Studio 2021 Freelance so I have 2 licenses. At the moment I am using one of them, for work, and I had activated the other one on another PC that I do not use for a long time. I would like to deactivate this last one to activate it later.
I have tried doing it from my RWS account, clicking on "Reset license" but I get an error message.... Can you help me?
Thank you,
Inês Soares
Inês Ortigão We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00819588 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Inês Ortigão We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00819588 .
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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