I keep receiving the error message "Referência de objeto não definida para uma instância de um objeto" when trying to use the TM

Question

Hello, 
 
 I use Trados Studio 2022 and I noticed that, even if the TMs are enabled in Project Settings, in Editor (TM results section) they are not showing up. It just says "none". 
 When I try to click on Concorcance Search, I get the error message "Refer&ecirc;ncia de objeto n&atilde;o definida para uma inst&acirc;ncia de um objeto". 
 This happens with projects I have just created and with projects I received from clients. 
 I have the latest update (downloaded and installed yesterday), but the problem continues. Tried to search for guidance in the Community, but haven't found any. 
 I have just returned from a 20-day vacation period and returning now, issue wasn't happening before. 
 
 Any urgent help, please? I have projects that must be delivered today.

Paul · Answer

Daniela Madureira We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00822967 .

Paul Filkin | RWS Group

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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub

Paul · Answer

Daniela Madureira We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00822967 .

Paul Filkin | RWS Group

________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub

Jesús Prieto · Answer

Daniela Madureira 
 Daniela Madureira said: I updated from 2019, I think. It was a long time ago (the update I mentioned that I did yesterday was just a regular one, not a version upgrade), and everything was fine until yesterday. 
 ok so you updated from 2022. 
 Could you please check if tere are any updates on your Windows 11 and implement them? I&rsquo;ve seen some errors just solved because there was a pending Windows update. Let me know if it works&hellip;

Trados Portfolio > 2. Licensing and Installation

I keep receiving the error message "Referência de objeto não definida para uma instância de um objeto" when trying to use the TM

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