After IT team changed my computer name, I cannot access trados

Question

My computer was at repair. And IT specialist changed computer name. Now I am not able to access my Trados. 
 How I can deactivate the licence that I could use it again?

Elisa Maxim · Answer

Vaidotas Vysniauskas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00820157 .

Trados Portfolio > 2. Licensing and Installation

After IT team changed my computer name, I cannot access trados

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