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My computer was at repair. And IT specialist changed computer name. Now I am not able to access my Trados.
How I can deactivate the licence that I could use it again?
My computer was at repair. And IT specialist changed computer name. Now I am not able to access my Trados.
How I can deactivate the licence that I could use it again?
I tried to reset the license online. But every time I get error message: "An Error has occurred"
Vaidotas Vysniauskas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00820157 .
Elisa Maxim | RWS Group
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Thank you. Support reset my licence