Error with file vcredist_x86.exe that has been changed since it was initially published.

Question

Hello, I get an error with file vcredist_x86.exe that has been changed since it was initially published while installing Trados Studio 15 on a PC upgraded from Windows 7 (where Trados Studio previously worked well) to Windows 10. I tried OK to download again, without success. The same message displays again. Can anyone help with this issue? Thank you.

Error message during Trados Studio 15 installation on Windows 10, stating 'Setup has detected that the file vcredist_x86.exe has changed since it was initially published.' with options to retry download or cancel.

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[edited by: Trados AI at 2:21 PM (GMT 0) on 4 Mar 2024]

Sorin Perta · Answer

Hello Fanny Papin 
 Please try to install Studio 2015 manually: https://gateway.sdl.com/apex/communityknowledge?articleName=000001136 
 If it doesn`t work, try the solution from this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001400 
 Thank you, 
 Sorin

Sorin Perta · Answer

Hello Fanny Papin 
 Double click on all components one by one to make sure all of them are installed (ignore any error messages received) and then install the main components of Studio as mentioned at steps 2 from the article. If it still doesn`t work try the solution from the second article. 
 Thank you, 
 Sorin

Sorin Perta · Answer

Hello Fanny Papin 
 Yes, most probably one of them is not installed and causes this issue. 
 Thank you, 
 Sorin

Sorin Perta · Answer

Fanny Papin We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00821305 .

Trados Portfolio > 2. Licensing and Installation

Error with file vcredist_x86.exe that has been changed since it was initially published.

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