Failed to initialize view ’SimpleStartView after installing TradosStudio2022SR1_17.1.8.17828.exe

Dear Colleagues, 

I am having a problem. Yesterday, I installed the recent version of Trados Studio only to get the message above when I wanted to launch Studio, and there is no way I can open Studio. I did everything that I know of, from resetting Studio to removing all plugins, etc, but all failed. Can you please help me?

Sameh Ragab

<SDLErrorDetails time="10/17/2023 11:55:41 AM">
  <ErrorMessage>Failed to initialize view 'SimpleStartView'.</ErrorMessage>
  <Exception>
    <Type>Sdl.Desktop.Platform.StudioException, Sdl.Desktop.Platform, Version=17.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source>Sdl.Desktop.Platform</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   at Sdl.Desktop.Platform.Implementation.StudioWindow.EnsureViewSite(IViewReference viewReference)
   at Sdl.Desktop.Platform.Implementation.StudioWindow.GetController(String viewId)
   at Sdl.Desktop.IntegrationApi.Internal.ExtensionBuilders.BindedViewControllerBuilder.Build(IExtension extension, Object defaultInstance, ExtensionArguments arguments)
   at Sdl.Core.PluginFramework.Integration.ExtensionsRepository.AddExtension[TResult](IExtension extension, ExtensionArguments arguments, Func`4 instanceCreator)
   at Sdl.Core.PluginFramework.Integration.ExtensionsRepository.AddExtension[TResult](IExtension extension, ExtensionArguments arguments, Func`4 instanceCreator)
   at Sdl.Core.PluginFramework.Integration.ExtensionBuilderFactory.Build[TResult](IExtension extension, ExtensionArguments arguments, Boolean useCache)
   at Sdl.Core.PluginFramework.Integration.ExtensionBuilderFactory.<>c__DisplayClass4_0`2.<Build>b__0(IExtension extension)
   at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()
   at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
   at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
   at Sdl.Core.PluginFramework.Integration.ExtensionBuilderFactory.Build[TAttribute,TResult](ExtensionArguments arguments, Boolean useCache)
   at Sdl.Core.PluginFramework.Integration.ExtensionsFactory.Create[TAttribute,TResult](ExtensionArguments arguments, Boolean useCache)
   at Sdl.Desktop.Platform.Implementation.ViewRegistryOperator.InitializeIntegrationControllers()
   at Sdl.Desktop.Platform.Implementation.StudioWindow.Init(IEventAggregator eventAggregator)
   at Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive, IEventAggregator eventAggregator)
   at Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IPluginLoaderService pluginLoaderService, ICommandLineParsingService commandLineParsingService, IUserSettingsService userSettingsService, IEnumerable`1 startUpActions, ILicensingService licensingService)
   at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
    <InnerException>
      <Type>System.ArgumentNullException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
      <ParamName>logger</ParamName>
      <HelpLink />
      <Source>Microsoft.Extensions.Logging.Abstractions</Source>
      <HResult>-2147467261</HResult>
      <StackTrace><![CDATA[   at Microsoft.Extensions.Logging.LoggerExtensions.Log(ILogger logger, LogLevel logLevel, EventId eventId, Exception exception, String message, Object[] args)
   at Sdl.TranslationStudio.UI.Start.Help.StartExplorerBarControl.PopulateOpenExchangeApps()
   at Sdl.TranslationStudio.UI.Start.Help.StartExplorerBarControl..ctor(IActionService actionService, ILogger logger)
   at Sdl.TranslationStudio.UI.Start.Splash.SimpleStartView.OnInit(IViewSite site, ISettingsGroup settings)
   at Sdl.Desktop.Platform.AbstractView.Init(IViewSite site, ISettingsGroup settings)
   at Sdl.Desktop.Platform.Implementation.StudioWindow.EnsureViewSite(IViewReference viewReference)]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.1.8.17828</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1256</CodePage>
    <LoggedOnUser>ADMINSAM\Ahmed</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>ADMINSAM</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>50276084 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
<SDLErrorDetails time="10/17/2023 11:51:14 AM">
  <ErrorMessage>Failed to initialize view 'SimpleStartView'.</ErrorMessage>
  <Exception>
    <Type>Sdl.Desktop.Platform.StudioException, Sdl.Desktop.Platform, Version=17.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source>Sdl.Desktop.Platform</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   at Sdl.Desktop.Platform.Implementation.StudioWindow.EnsureViewSite(IViewReference viewReference)
   at Sdl.Desktop.Platform.Implementation.StudioWindow.GetController(String viewId)
   at Sdl.Desktop.IntegrationApi.Internal.ExtensionBuilders.BindedViewControllerBuilder.Build(IExtension extension, Object defaultInstance, ExtensionArguments arguments)
   at Sdl.Core.PluginFramework.Integration.ExtensionsRepository.AddExtension[TResult](IExtension extension, ExtensionArguments arguments, Func`4 instanceCreator)
   at Sdl.Core.PluginFramework.Integration.ExtensionsRepository.AddExtension[TResult](IExtension extension, ExtensionArguments arguments, Func`4 instanceCreator)
   at Sdl.Core.PluginFramework.Integration.ExtensionBuilderFactory.Build[TResult](IExtension extension, ExtensionArguments arguments, Boolean useCache)
   at Sdl.Core.PluginFramework.Integration.ExtensionBuilderFactory.<>c__DisplayClass4_0`2.<Build>b__0(IExtension extension)
   at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()
   at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
   at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
   at Sdl.Core.PluginFramework.Integration.ExtensionBuilderFactory.Build[TAttribute,TResult](ExtensionArguments arguments, Boolean useCache)
   at Sdl.Core.PluginFramework.Integration.ExtensionsFactory.Create[TAttribute,TResult](ExtensionArguments arguments, Boolean useCache)
   at Sdl.Desktop.Platform.Implementation.ViewRegistryOperator.InitializeIntegrationControllers()
   at Sdl.Desktop.Platform.Implementation.StudioWindow.Init(IEventAggregator eventAggregator)
   at Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive, IEventAggregator eventAggregator)
   at Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IPluginLoaderService pluginLoaderService, ICommandLineParsingService commandLineParsingService, IUserSettingsService userSettingsService, IEnumerable`1 startUpActions, ILicensingService licensingService)
   at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
    <InnerException>
      <Type>System.ArgumentNullException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
      <ParamName>logger</ParamName>
      <HelpLink />
      <Source>Microsoft.Extensions.Logging.Abstractions</Source>
      <HResult>-2147467261</HResult>
      <StackTrace><![CDATA[   at Microsoft.Extensions.Logging.LoggerExtensions.Log(ILogger logger, LogLevel logLevel, EventId eventId, Exception exception, String message, Object[] args)
   at Sdl.TranslationStudio.UI.Start.Help.StartExplorerBarControl.PopulateOpenExchangeApps()
   at Sdl.TranslationStudio.UI.Start.Help.StartExplorerBarControl..ctor(IActionService actionService, ILogger logger)
   at Sdl.TranslationStudio.UI.Start.Splash.SimpleStartView.OnInit(IViewSite site, ISettingsGroup settings)
   at Sdl.Desktop.Platform.AbstractView.Init(IViewSite site, ISettingsGroup settings)
   at Sdl.Desktop.Platform.Implementation.StudioWindow.EnsureViewSite(IViewReference viewReference)]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.1.8.17828</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1256</CodePage>
    <LoggedOnUser>ADMINSAM\Ahmed</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>ADMINSAM</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>50276084 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

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