I have installed my SDL Trados Studio 2021 Freelance on my new notebook as the old one crashed. I need an activation code, which is why I pressed the link to reactivate it. The online did not work, so I tried the offline where I got this message: An error has occurred with your offline-deactivation. If you continue to have problems, please Please log a support request.
Sorry, if this is not where to post it, but I followed the link on the above message.
How can I make it work again?
Dorte Fjalland We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00824089 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Translate
