Hello,
I have one license for Studio Freelance 21 with one additional activation.
I have two new computers and tried to move the licenses to the new computers. With one license it worked, with the other it failed.
I used the offline deactivation function. But either it did not work or I made a mistake.
Now Studio 21 is deactivated on one of the old computers, but I cannot activate it on the new computer.
What can I do?
Many thanks,
Ute
Ute Pfudel We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00827323 .
Ana Sabo | RWS Group
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