On a new PC I have just installed Studio 2022 and activated it. But I wonder why I can't activate the 2021 version.
I have Studio plus licence and with the optional parallel activation of 2021.
Any ideas?
PS
When I see "A well formulated question triggers better responses!" all the alarm bells ring. It makes it sound as if Trados Support doesn't even know its own products.
When I see "A well formulated question triggers better responses!" all the alarm bells ring. It makes it sound as if Trados Support doesn't even know its own products.
No it means two thngs:
If you have a problem with licensing or installation, as you do here then we can involve the Trados Support team... and I will. But even here providing sufficient information to help someone help you seems like a good idea to me? Even our support team don't work from a crystal ball!
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00827299 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
That sounds fair Paul.
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