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Hi,
I had my Trados reset, and thus was given a link to download it. After downloading the new version, it can't be run at all, neither could I delete the old version.
May I please know how this issue could be resolved?
Many thanks!
Hi,
I had my Trados reset, and thus was given a link to download it. After downloading the new version, it can't be run at all, neither could I delete the old version.
May I please know how this issue could be resolved?
Many thanks!
Wai Ying Ng We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00830393 .
Elisa Maxim | RWS Group
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Thank you for your prompt action, Elisa!