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Hi,
I had my Trados reset, and thus was given a link to download it. After downloading the new version, it can't be run at all, neither could I delete the old version.
May I please know how this issue could be resolved?
Many thanks!
Hi,
I had my Trados reset, and thus was given a link to download it. After downloading the new version, it can't be run at all, neither could I delete the old version.
May I please know how this issue could be resolved?
Many thanks!
Wai Ying Ng We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00830393 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Wai Ying Ng We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00830393 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you for your prompt action, Elisa!