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Hi,
I need to deactivate SDL Trados Studio 2019 but I got a message saying that the product key has been restricted.
Would you please help? I am setting up my new laptop. Thanks!
m.t.
Hi,
I need to deactivate SDL Trados Studio 2019 but I got a message saying that the product key has been restricted.
Would you please help? I am setting up my new laptop. Thanks!
m.t.
Matsuko Teshima We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00838860 .
Elisa Maxim | RWS Group
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Thanks for your prompt response, Elisa.
I understand. It would be much appreciated if I can use Trados Studio over the weekend.
Thanks for your help!
m.t.