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Hi,
I need to deactivate SDL Trados Studio 2019 but I got a message saying that the product key has been restricted.
Would you please help? I am setting up my new laptop. Thanks!
m.t.
Hi,
I need to deactivate SDL Trados Studio 2019 but I got a message saying that the product key has been restricted.
Would you please help? I am setting up my new laptop. Thanks!
m.t.
Matsuko Teshima We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00838860 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Matsuko Teshima We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00838860 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks for your prompt response, Elisa.
I understand. It would be much appreciated if I can use Trados Studio over the weekend.
Thanks for your help!
m.t.