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Hi!
I am bit disperate, this error shows continuosly after I updated to SR2. I follow every step in the Knowledge base, and also the Paul's guidelines just deleting a lot of folders. The computer has not installed SDLxliff merge nor Trados compatibiliy, and also I uninstaled every old version remained in the computer.
Please help.
Please find attached the error in XML:
Hope you could help me.
Best
Nuria
<SDLErrorDetails time="25/02/2024 13:13:46">
<ErrorMessage>No se ha podido iniciar el servicio 'Sdl.Desktop.Platform.CommandBars.IActionService'.</ErrorMessage>
<Exception>
<Type>Sdl.Desktop.Platform.Services.ServiceStartException, Sdl.Desktop.Platform, Version=17.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink />
<Source>Sdl.Desktop.Platform</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ en Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalService[T]()
en Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetService[T]()
en Sdl.Desktop.Platform.Implementation.StudioWindow.get_ActionService()
en Sdl.Platform.UI.StudioWindowForm.set_StudioWindow(IStudioWindow value)
en Sdl.Desktop.Platform.Implementation.StudioWindow.Init(IEventAggregator eventAggregator)
en Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive, IEventAggregator eventAggregator)
en Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IPluginLoaderService pluginLoaderService, ICommandLineParsingService commandLineParsingService, IUserSettingsService userSettingsService, IEnumerable`1 startUpActions, ILicensingService licensingService)
en Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
<InnerException>
<Type>System.ArgumentException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<ParamName />
<HelpLink />
<Source>mscorlib</Source>
<HResult>-2147024809</HResult>
<StackTrace><![CDATA[ en System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
en System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
en System.Collections.ObjectModel.KeyedCollection`2.AddKey(TKey key, TItem item)
en System.Collections.ObjectModel.KeyedCollection`2.InsertItem(Int32 index, TItem item)
en System.Collections.ObjectModel.Collection`1.Add(T item)
en Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.OnStart()
en Sdl.Desktop.Platform.Services.AbstractService.Start(IServiceContext context)
en Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalService[T]()]]></StackTrace>
</InnerException>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio17</ProductVersion>
<EntryAssemblyFileVersion>17.2.9.18688</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 11 Home</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>3082</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>DESKTOP-9LKB7SU\ferna</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>DESKTOP-9LKB7SU</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>8164164 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
