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Offline deactivation ticket given by email doesn't work on the offline deactivation page. Please let me know what I should do.
Offline deactivation ticket given by email doesn't work on the offline deactivation page. Please let me know what I should do.
Miyako Koumura We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00839948 .
Elisa Maxim | RWS Group
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Hello, I'm facing this same issue. Could you help me please!
Regards
Hello Maria Teresa Stefani
Please open a new thread so we can raise a support case for you.
Thank you,
Sorin
I just did.
Thank you for your quick response Sorin!
Regards
Hello Maria Teresa Stefani
Please let me know if you get a solution. The problem persists here..
Miyakp Koumura