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I cannot activate my Trados Studio Freelance 2022 subscription purchased 12 hrs ago.
No activation code has been provided.
This is urgent as jobs are waiting.
Any insights welcome.
I cannot activate my Trados Studio Freelance 2022 subscription purchased 12 hrs ago.
No activation code has been provided.
This is urgent as jobs are waiting.
Any insights welcome.
Hi Ruth Hegarty
There is no activation code for the subscription. A support case has been submitted for you (00843633), as the subscription is currently blocked. To avoid this in the future, please purchase a renewal instead of an upgrade or come in chat and we can place the renewal order for you: https://www.trados.com/contact-us/
When the issue is solved, the subscription should simply resume functioning.
Kind regards,
Elisa
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Ruth Hegarty
The issue has been resolved. Could you please confirm if Trados is working at the moment?
Kind regards,
Elisa
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Issue resolved, thank you!
Ruth
Issue resolved, thank you!
Ruth