Activation code not received after payment

Activation code not received after payment
Subscription licensing doesn't use an activation code. You just need to login:
https://gateway.sdl.com/apex/communityknowledge?articleName=000013347
Paul Filkin | RWS Group
________________________
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I followed the instructions provided through this link and but nothing was listed under my account and trados exited.
I paid only CAN$170 last year and this year I paid CAN$540. The price has been increased too much and now I still cannot use Trados. My credit card bank statement shows that $540 was billed.
Jane Yu We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00845784 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub