Dear All,
I tried to off-line de-activate the licence xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.
I followed the instructions on your website. I received an email "Your Offline deactivation ticket. I copied and paste the entire deactivation ticket inside the right place on your site site and got error message saying to contact you...
Thanks for your kind help.
Best regards.
Thierry TAVAKELIAN
CEO ABAQUE SAS
Thierry TAVAKELIAN We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00846179 .
Elisa Maxim | RWS Group
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